Tag Archives: it

Local Family Tech Support

By TechKnow | April 16, 2012

It is hard to explain to family members that even though I “work with computers” as a software engineer I can’t always fix their computer problems. I tried to explain it to my grandma that I am more like a “race car driver than a mechanic when it comes to computers. I know how to [...]

Posted in Programming, Rant, TechKnow | Also tagged driver, family, nana, support, tech | 1 Comment

More Hats, More Problems

By TechKnow | April 17, 2010

Software users didn’t take Knuth in college and you should not expect them to have a Computer Science degree to understand how to use your application. There is no worse assumption that a software programmer can make than to assume that end users know what you are talking about, especially when there is so much [...]

Posted in TechKnow | Also tagged leadership, management, Programming, software development, ui, ux | Leave a comment

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Tag Archives: it

Local Family Tech Support

More Hats, More Problems

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