{"id":1329,"date":"2011-03-18T18:24:25","date_gmt":"2011-03-19T01:24:25","guid":{"rendered":"http:\/\/juixe.com\/techknow\/?p=1329"},"modified":"2011-03-18T18:24:25","modified_gmt":"2011-03-19T01:24:25","slug":"chipotle-online-order-system","status":"publish","type":"post","link":"http:\/\/juixe.com\/techknow\/index.php\/2011\/03\/18\/chipotle-online-order-system\/","title":{"rendered":"Chipotle Online Order System"},"content":{"rendered":"

I love me a good burrito, and although Chipotle is not my favorite burrito joint, they do have an online order system that makes ordering lunch for a team of hungry, and picky, developers simple. But while scheduling a pick up order for the entire team I felt more like a tester than a customer.<\/p>\n

Right on the first page after login in, I encountered infinite navigation loops. At page where I was to order, there is a big red button that read \u00e2\u20ac\u0153ORDER NOW.\u00e2\u20ac\u009d If you click this button, it reloads the current page you are already on. After trying that trick for a few times I realized I had to select one of the four order methods: online, app, fax, or burritos by the box.<\/p>\n

\"Order<\/span><\/span><\/span><\/span><\/span>

Order Now<\/p><\/div>\n

I then had \u00e2\u20ac\u02dcissues\u00e2\u20ac\u2122 adding invitees to my order. Adding invitees is a three step process. You have to add a list of email addresses in the text area, click \u00e2\u20ac\u02dcAdd To Invitees\u00e2\u20ac\u2122, this then does some AJAX magic and creates a set of check boxes for each invitee and you have to select all before they are actually invited. I can honestly say that I had to this this step a few times to get it right. If done right, each invitee receives an email with a link to order their own meal.<\/p>\n

\"Add<\/span><\/span><\/span><\/span><\/span>

Add Invitees<\/p><\/div>\n

One large problem that a few folks had was that they didn\u00e2\u20ac\u2122t order what they actually wanted. Unbeknownst to several team members, Chipotle wants users to be explicit about each ingredient in a burrito. A lot of team members just clicked on Chicken and didn\u00e2\u20ac\u2122t realize that Chipotle would just give you a piece of tortilla with some chicken. The burrito looked like it had some stunted growth issue, but worst was the faces of the folks that ordered such a mini-burrito. One problem here is that the UI for ordering what goes inside the burrito is cluttered and goes against conventions of ordering a burrito in most taquerias. This mistake happened to three developers, so I can deduce that it is a common error when ordering online from the Chipotle.<\/p>\n

\"Burrito<\/span><\/span><\/span><\/span><\/span>

Burrito Builder<\/p><\/div>\n

One final issue I encountered was with the pick up of the online order. I didn\u00e2\u20ac\u2122t realize or received a message from Chipotle that I had to log into the system after everyone had made their order and check out. When the time came, I just showed up at my local Chipotle to pick up the food but to my surprised they had not received it because I forgot to check out. Of course, I logged onto their website from my phone there was no way for me to see the recent history or pending order. Lucky for me, I was able to reach an hungry developer in the office and asked him to log into their website from my computer and he was able to finalize the order.<\/p>\n

In the end, a few folks didn\u00e2\u20ac\u2122t get what they expected, the food was late, and I learned a valuable lesson. Next time I\u00e2\u20ac\u2122ll just fax the order in.<\/p>\n","protected":false},"excerpt":{"rendered":"

I love me a good burrito, and although Chipotle is not my favorite burrito joint, they do have an online order system that makes ordering lunch for a team of hungry, and picky, developers simple. But while scheduling a pick up order for the entire team I felt more like a tester than a customer. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":""},"categories":[10,3],"tags":[452,302,453,138],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p902K-lr","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/posts\/1329"}],"collection":[{"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/comments?post=1329"}],"version-history":[{"count":2,"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/posts\/1329\/revisions"}],"predecessor-version":[{"id":1334,"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/posts\/1329\/revisions\/1334"}],"wp:attachment":[{"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/media?parent=1329"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/categories?post=1329"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/juixe.com\/techknow\/index.php\/wp-json\/wp\/v2\/tags?post=1329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}